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Store Info Pages Frequently Asked Questions

This article provides answers to common questions about Store Info Pages.

Updated over 2 months ago

Overview

This article provides answers to common questions about Store Info Pages.

General Questions

Q-What are Store Info Pages?

A-Store Info Pages allow merchants to customize and update their operating information for easy display to guests, from the mobile app.

Q-Why should I use Store Info Pages?

A-Sharing your store’s operating information is a great way to ensure guests always have the most up to date information on when you’re open, how to reach you and what you offer at each location.

Q-Do I have to use Store Info Pages?

A-This is an optional feature, but one that we think is a great way to highlight each store's unique branding, amenities, fuel prices, and information.

Usage Questions

Q-Do I need to update my app to use this feature?

A- If you haven’t updated your app since 1/25/24, please do so in order to use Store Info Pages.

Q-Does a Paytronix user have to set up this feature?

A- A user with ‘IT-Store Administration’ permissions will need to set up this feature.

Q-What if I don’t know how to use JSON in the provided templates?

A-Contact your Paytronix solutions consultant, customer success manager, or email [email protected] for assistance.

Q-Do I need any special integrations to use this feature?

A-Convenience stores will need to have an integration with P97 to display fuel prices using this feature.

Troubleshooting Questions

Q-I still have questions. Who can I contact?

A-For assistance, please contact your Paytronix solutions consultant, customer success manager, or email [email protected].

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