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How do I Enable AI Cross-Sells?

This article will review the steps to enable AI Cross-Sells for Online Ordering.

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Written by Melissa White
Updated over 4 months ago

Overview


This article will review the steps for setting up AI Cross-Sells at the enterprise and store level.
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It is important to note that the product requirements for using AI Cross-Sells vary by type:
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AI Cross-Sell Type

Requirement to Use

Missing Item

Online Ordering

Frequently Bought Together

Online Ordering and Enterprise Menu Management

Explore More

Online Ordering and Enterprise Menu Management


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How do I Enable AI Cross-Sells at the Enterprise Level?


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Follow the steps below to enable AI Cross-Sells at the enterprise level.
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1. On the client level page navigate towards Enterprise Settings Management.
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Enterprise Setting Management


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2. Once in Enterprise Settings Management, scroll to the Cross-Sells settings section and select the Enable AI Cross-Sells setting to edit.
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Enable AI Cross-Sells in Enterprise Settings


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This will make the Enable AI Cross-Sells setting appear on the main part of the page.
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3. Select the appropriate checkbox and hit the Publish button. You can then follow the usual steps for publishing ESM settings.
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Checkbox and publish


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How do I Enable AI Cross-Sells by Location?


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Follow the steps below to enable AI Cross-Sells location by location.
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1. Navigate to the location level Cross-Sells settings page.
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Settings_ Cross Sells


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2. Then modify the Enable AI Cross-Sells setting accordingly and click save.
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Modify Settings


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For assistance, please contact your solutions consultant or customer success manager, or email [email protected].
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Additional Resources

How do I Enable AI Cross-Sells?
AI Cross-Sells FAQs

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