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How do I Enable AI Cross-Sells?

This article will review the steps to enable AI Cross-Sells for Online Ordering.

Updated over 2 months ago

Overview


This article will review the steps for setting up AI Cross-Sells at the enterprise and store level.

It is important to note that the product requirements for using AI Cross-Sells vary by type:

AI Cross-Sell Type

Requirement to Use

Missing Item

Online Ordering

Frequently Bought Together

Online Ordering and Enterprise Menu Management

Explore More

Online Ordering and Enterprise Menu Management



How do I Enable AI Cross-Sells at the Enterprise Level?



Follow the steps below to enable AI Cross-Sells at the enterprise level.


1. On the client level page navigate towards Enterprise Settings Management.

Enterprise Setting Management









2. Once in Enterprise Settings Management, scroll to the Cross-Sells settings section and select the Enable AI Cross-Sells setting to edit.

Enable AI Cross-Sells in Enterprise Settings










This will make the Enable AI Cross-Sells setting appear on the main part of the page.


3. Select the appropriate checkbox and hit the Publish button. You can then follow the usual steps for publishing ESM settings.

Checkbox and publish








How do I Enable AI Cross-Sells by Location?



Follow the steps below to enable AI Cross-Sells location by location.



1. Navigate to the location level Cross-Sells settings page.

Settings_ Cross Sells










2. Then modify the Enable AI Cross-Sells setting accordingly and click save.


Modify Settings









For assistance, please contact your solutions consultant or customer success manager, or email [email protected].


Additional Resources

How do I Enable AI Cross-Sells?
AI Cross-Sells FAQs

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