Overview
If you have Delivery set up in Online Ordering, you can easily configure your Delivery Zones by drawing a map. Check out the steps below to learn more.
How do I get started?
Before configuring your Delivery Zones, it is recommended that you enable First or Third Party Delivery in Online Ordering. For more information on Delivery Settings including configuration options, please read What are Delivery Settings?
Once you have enabled Delivery, navigate to the top of your screen and select Settings > Delivery Settings.
On the Delivery Settings page, navigate to First Party Delivery> Use Delivery Zones then check the box to enable Delivery Zones.
Once you’ve checked Use Delivery Zones, you’ll be presented with a map that you can use to “draw” your delivery zones.
How do I create a drawn delivery map?
The map that appears has a number of functions associated with it; many of these are Google Maps features.
You can use the three icons that are located in the top center of the map, to manipulate the map and set your zones.
Hand Icon: Clicking the hand icon allows you to grab and move the map in any direction
Square Icon: The square icon is used for drawing rectangular delivery zones of any size on your map
Polygon Icon: Allows you to create delivery zones of any size and shape (to complete the shape using this tool, you must click a second time on the first point you plotted).
Note: If you have overlapping delivery zones and a customer’s address falls within the overlap, the system will automatically choose the zone with the smaller delivery fee.
How do I further configure my delivery zone(s)?
To the right of the map are several additional settings you can use to further refine the properties of your delivery zone(s).
Fee: Delivery fee for this zone
Delivery Time: Lead time for delivery to this zone, additive o the base order delivery time.
Fee %: Percentage of order total that will be added as a fee to the delivery driver.
Minimum Subtotal: Minimum subtotal required for delivery to this zone.
If you wish to delete a delivery zone, you can click on the red X next to the zone in the list, or you can simply right-click the zone on the actual map and it will be immediately deleted.
Once you've made your changes, scroll down and click the Save Delivery Settings button to save your configuration.
Note: Please keep in mind that if you set a delivery fee for a zone, it will override the Delivery Fee if one has been set on the Delivery Settings page and Extra Delivery Time will be in addition to the lead time set on the General Settings page.
For additional assistance, please contact your solutions consultant or customer success manager, or open a support case.