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Adjusting Orders

This articles describes how to adjust the order prep time

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Written by Joe Drilling
Updated over 4 months ago

When confirming an order, it may be necessary to adjust the order prep time.
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1. On the Pending Confirmation list, select the order you want to adjust. The order’s details will load.

current orders


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2. On the bottom toolbar, tap Adjust.

delivery time

The Adjust Order screen will load

delivery time


To adjust the prep time for an ASAP / non-advance order:

  1. Tap the Adjust Time field

  2. Set the minutes/hours to the new prep time

  3. Tap OK to save the new prep time

To adjust the prep date/time for an advance / future order:

  1. Tap the Adjust Date field

  2. Set the date to the new order date (e.g. 12/5/2013)

  3. Tap OK to save the new order date

  4. Tap the Adjust Time field

  5. Set the time to the new order time (e.g. 4:30 PM)

  6. Tap OK to save the new order time

3. Tap Adjust Order to confirm the order adjustments
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What if I actually want to reject the order altogether? Read Rejecting Orders.

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