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What is a Decrement Campaign?

This article will cover what a Decrement Campaign is and how to set one up

Updated over 2 months ago

A Decrement Campaign allows you to to decrement/decrease wallet balances.

1. Go to Marketing Tools > Campaign Center > Create New Campaign

2. Name the Campaign then click ADD WALLET


Name and Add Wallet



NOTE: Email messages are not used in Decrement Campaigns

3. Choose the Wallet under Select Wallet. (The campaign can target more than 1 wallet, if needed)

4. Insert the decrement value in Quantity. (The Quantity number should always be of a negative value and never 0)

5. Choose the store under Attribute Cost To. (Always select ‘Corporate (corp)' for Decrement Campaigns)

6. Select This Campaign is Expiration Only.

Select Quantity_Attribute_Cost_Expiration


7. You’ll need to create an Account Filter for this campaign, then choose it as your Segment when prompted. Learn more about Custom Segments Campaigns in What is a Custom Segment Campaign?



Choose Segment


8. Set the Scheduled campaign parameters for NOW, DEFERRED or REOCCURING.


NOW Example:


Schedule Now




DEFERRED Example:

Deferred Example





REOCCURRING Example:



Schedule to be Reoccurring




9. Click SAVE & REVIEW

Save and review






10. Review the details of the campaign before Publishing.

Let's look at an example of a Decrement Campaign. This campaign is Decrementing Connoisseur Stored Value balances, for all accounts targeted in the Decrement Segment, by 5000 on 5/9/2024 at 11:35 AM EST.


OFFER Example:


Example Offer Screen





SEGMENT Example:

Example Segment Screen




SCHEDULE Example:


Example Schedule Screen


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