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What is a Decrement Campaign?

This article will cover what a Decrement Campaign is and how to set one up

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Written by David Rahn
Updated over 4 months ago

A Decrement Campaign allows you to to decrement/decrease wallet balances.
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1. Go to Marketing Tools > Campaign Center > Create New Campaign

2. Name the Campaign then click ADD WALLET
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Name and Add Wallet


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NOTE: Email messages are not used in Decrement Campaigns
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3. Choose the Wallet under Select Wallet. (The campaign can target more than 1 wallet, if needed)

4. Insert the decrement value in Quantity. (The Quantity number should always be of a negative value and never 0)

5. Choose the store under Attribute Cost To. (Always select β€˜Corporate (corp)' for Decrement Campaigns)

6. Select This Campaign is Expiration Only.
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Select Quantity_Attribute_Cost_Expiration


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7. You’ll need to create an Account Filter for this campaign, then choose it as your Segment when prompted. Learn more about Custom Segments Campaigns in What is a Custom Segment Campaign?
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Choose Segment


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8. Set the Scheduled campaign parameters for NOW, DEFERRED or REOCCURING.
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NOW Example:
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Schedule Now


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DEFERRED Example:
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Deferred Example


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​REOCCURRING Example:
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Schedule to be Reoccurring


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9. Click SAVE & REVIEW
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Save and review


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10. Review the details of the campaign before Publishing.
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Let's look at an example of a Decrement Campaign. This campaign is Decrementing Connoisseur Stored Value balances, for all accounts targeted in the Decrement Segment, by 5000 on 5/9/2024 at 11:35 AM EST.
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​OFFER Example:
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Example Offer Screen


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​SEGMENT Example:
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Example Segment Screen


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​SCHEDULE Example:
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Example Schedule Screen


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