If there is a need to redeploy Simphony, this article covers how to affect those changes. With Simphony, the version matters greatly.
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If there are concerns about compatible software, please contact PX Support. These steps may alleviate a PXC not reachable. Contact manager error.
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For full steps to install the Simphony user program, please see the Simphony installation guide. Note: micros/micros as user/password
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ā¢ Stop the Controller service (Start > Services > Paytronix Controller)
ā¢ Stop the service host
ā¢ Download the matching PXC/user program from paytronix.com/support using micros/micros as user/password and extract to C:\PXInstall
ā¢ C:\Paytronix\ > delete the data folder entirely. This step will not be successful if the Controller is still running
ā¢ C:\Micros\Simphony\WebServer\wwwroot\EGateway\Handlers > remove PXSimphony.dll, Newtonsoft.Json.dll, and PaytronixAPINET.dll entirely
ā¢ EMC > setup > content > reload from C:\Paytronix\config\pxconfig\pxconfig.cfg
ā¢ EMC > setup > extension applications > PXSimphony > create an override > reload all 3 files using Content Type 3-DLL and navigate to C:\PXInstall\archive\PXSimphony\bin\release\PXSimphony.dll/PaytronixAPINET.dll/ C:\PXInstall\archive\PXSimphony\bin\Release\dlls\userprog\Newtonsoft.Json.dll
ā¢ Be sure under each Option Bits the "write to Handlers" option is unchecked (Option Bits should be all zeros)
ā¢ Disk file names will be: Newtonsoft.Json.dll/PaytronixAPINET.dll/PXSimphony.dll and uncheck all options except Win32
ā¢ Restart the Controller service (Start > Services > Paytronix Controller)
ā¢ Restart the service host
ā¢ Reload the database (should take several minutes) and reboot terminals
Steps to remove Simphony files
These steps cover how to remove the Simphony user program and redeploy. This may alleviate a specific PXC error
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Written by Iryka Adams