Overview
Updating the Paytronix Controller store-base agent (PXC) / user program (UP) of PXC-integrated POS is now possible through batch files. This article details specifics per each POS type (Aloha, Micros 3700, and Simphony) and the steps to deploy. These are designed to be user error-resistant and will prompt (in Command windows) if information is needed/omitted.
For questions on this method, contact Paytronix Support ([email protected]) for assistance. This method is available to all clients.
General Info
Batch files are available on the main software download site (https://paytronix.com/support) and housed in each integrations subfolder. Both the batch files and the PXC/UP software packs need to be downloaded (ex both Paytronix Controller Version 23.2.20230406 + Paytronix Controller Installation). Extract both to C:\PxInstall. There are several files in this download (ex is Aloha):
Scripts Download
The PxInstall_StoreSettings.txt file needs to be updated per store. You can choose which installers to run based on the settings in this file. The options are PXC, AlohaManifest, AlohaDeployTool (legacy), or MicrosSIM. LOGFILE=Y should be set as the default, and PXS=1 (NA prod) is set to default. The full list of PXS options are:
PXS=1 (NA prod)
PXS=2 (NA train)
PXS=3 (EU prod)
PXS=4 (EU train)
Other options are not available. If you have specific IPs per store, you can edit the LocalBOH= line.
Once PxInstall_StoreSettings.txt has been modified, run PxInstall.bat. This will begin the installation process.
If you are upgrading multiple stores, you can save one default PxInstall_StoreSettings.txt file and leave STORE= blank. You will be prompted for each store code in a Command window. A Windows error may appear; click Run Anyway.
The installer will run, and several log files will appear. When the Command window closes, confirm in LOG_PxInstall.txt for confirmation installation has finished. The store should now be online. If not, check the Controller log (C:\Paytronix\logs\pxcontroller.log) for errors. Standard PXC troubleshooting steps should then be taken.
PXC Only
Download the batch pack and PXC software from the PXC install site and unzip both to C:\PXInstall on BOH
Edit PxInstall_StoreSettings.txt to PXC=Y, MID=___, Store=___, and save the file
Run PxInstall.bat and confirm success in LOG_PxInstall.txt
PXC with Paytronix Daemon Service installed
Confirm success via pxcontroller.log inspection
PXC 22.7+ do not require the PXC/UP be updated at the same time, but it is recommended to still update both concurrently. PXC 22.7 is the lowest version supported by this MSPE initiative.
PXC + Aloha UP
Download the batch pack/manifest pack from the Aloha install site and unzip both to C:\PXInstall on BOH
Edit PxInstall_StoreSettings.txt to PXC=Y, AlohaManifest=Y, MID=___, Store=___, Reboot=Y, and save the file
Run PxInstall.bat and confirm success in LOG_PxInstall.txt. This will take terminals offline while RAL processes
RAL Admin Service statis is RUNNING Paytronix installation finished
Confirm success through testing at the POS
PXC + Micros 3700 UP
Download the batch pack/SIM pack from the Micros install site and unzip both to C:\PXInstall on BOH
Edit PxInstall_StoreSettings.txt to PXC=Y, MicrosSIM=Y, MID=___, Store=___, Reboot=Y, and save the file
Run PxInstall.bat and confirm success in LOG_PxInstall.txt. This will take terminals offline while CAL processes
MICROS Interface Server status is RUNNING Paytronix installation finished
Confirm success through testing at the POS
PXC + Simphony 2.x UP
This is in development. For now, deploy Simphony via the standard deployment process