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Installation of Paytronix User Program through NCR Command Center (CMC)

Installation of Paytronix User Program through NCR Command Center (CMC)

Updated over 2 months ago

NCR RAL is normally used for the installation of the Paytronix User Program on the terminals. In some cases where it may not be possible to use RAL, the Paytronix User Program may be manually installed on the terminals through current versions of NCR Command Center (CMC).

Preliminary Steps

  1. Download the Version-<Version>-Aloha-ManifestInstall.zip install kit and extract it.

  2. Install and connect the Paytronix Controller (PXC) for the store. This step must be completed before installing the Paytronix User Program on the terminals.

  3. On the system where CMC is used, create a staging folder to be used for the Paytronix User Program installations for the store terminals. For the example screen shots in this document, the Paytronix User Program folder for installation is staged under the C:\PxInstall folder on the CMC system.

  • Create the Paytronix folder on the CMC system to use for staging the Paytronix User Program files.

  • Create the Paytronix\config folder.

  • Copy the C:\Paytronix\config\userprog folder from the store back of house (BOH) system to the Paytronix\config folder on the CMC system. The userprog folder must contain the required pxalohaui.cfg configuration file. For some store setups, the optional langConfig.cfg file may also be present.

  • Extract the aloha-user-program-<Version>.zip archive into the Paytronix staging folder on the CMC system. The *.bmp and pxalohaui.exe files must be at the root level of the Paytronix staging folder.

  • Delete the following files from the Paytronix staging folder on the CMC system as they are not needed for the Paytronix User Program installation on the terminals:

    • Manifest folder

    • RegisterPxAlohaUI.bat file

    • registertlb.exe file

    • UnregisterPxAlohaUI.bat file

  • The resulting Paytronix staging folder on the CMC system would now contain all files to be installed on the terminals. The Paytronix User Program file structure in this staging folder should look like the following:

CMC System

\Paytronix

\config

\userprog

langConfig.cfg (note that not all setups have or use this file)
pxalohaui.cfg

*.bmp (43 files)
pxalohaui.exe

CMC Installation Steps

  1. In CMC, display the File Manager view:

File Manager

  1. Select the Terminal to be installed and then the Load List button:

Terminal selection

  1. The File Manager panel on the left displays the local CMC system’s files. Navigate to the folder that contains the staged Paytronix folder. The File Manager panel on the right displays the remote system’s (terminal) files. Ensure the remote system is at the C:\ root level.

Remote system

  1. Right click on the Paytronix folder in the left File List panel and then select Upload to copy the selected folder and its contents from the local CMC system to the remote terminal system:

FIle list panel

  1. Confirm the Paytronix folder is now at the C:\ root level on the terminal:

Confirm Paytronix folder at root level

  1. Select the Terminal and then the Run Command button:

Select Terminal then Run Command

  1. Enter the following command and select the OK button to register the Paytronix User Program on the terminal:

C:\Paytronix\pxalohaui.exe /RegServer

Register Paytronix User Program



The Command line UI drop-down in the Run Command dialog will list the recent commands that were previously run. The registration command can be selected this way for subsequent Paytronix User Program installations:


List of recent commands

  1. Select the Terminal and then the Reboot button to reboot the terminal. For the Paytronix User Program to launch after installation, the terminal needs to be rebooted:

Select Terminal then Reboot
  1. After the terminal completes the reboot process and is online again in CMC, select the Terminal and then the Query Tasks button to display the list of tasks running on the terminal:

Select Terminal then QueryTasks

  1. Confirm the Task List for the terminal includes the Paytronix User Program process PXALOH~1 and the Aloha FOH process Iber or IberQS:

Task list

  1. Repeat steps 2 through 10 for the remaining terminals at the store.


NOTE: The *.bmp and pxalohaui.exe files in the Paytronix User Program are the same for all installations but the pxalohaui.cfg file may differ across some or all stores. Before proceeding to the next store for installation, determine if that store uses the same or different pxalohaui.cfg file. If a different pxalohaui.cfg file is used, copy the C:\Paytronix\config\userprog folder from the next store’s BOH system to the Paytronix\config folder on the CMC system before installing the terminals for that next store. If the same pxalohaui.cfg file is used, no updates would be needed to the Paytronix staging folder on the CMC system before installing the next store.

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