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January 2026 Release Notes

A summary of key updates and highlights from the January 2026 release.

M
Written by Matt Ford
Updated over 3 weeks ago

Release Notes: January 30


New Features

Loyalty

  • Developer Documentation: New autoRechargeEnable Error Response

    The developer documentation now includes details on the new autoRechargeEnable error response. You can reference updated error codes and descriptions when integrating with the API.

  • API Documentation: Updates for SMS Verification in Enrollment Service

    The enrollment service API documentation now includes fields and possible error responses related to SMS verification. You can reference data requirements and error cases for SMS verification directly within the updated enrollment endpoint documentation.

  • Enforcement of Unique Mobile Number for SMS Enrollment Verification

    SMS enrollment verification on the Guest Website now requires the unique mobile phone number setting to be enabled. This ensures that SMS enrollment verification only triggers when unique mobile numbers are enforced.

Messaging

  • DoorDash Drive and Uber Direct Link Parameters in Email Builder

    You can now insert DoorDash Drive and Uber Direct delivery tracking links directly into order confirmation emails created with the Email Builder. Use dedicated parameters to add unique tracking URLs to email templates, allowing guests to receive the correct tracking information automatically in their confirmation messages.

Mobile

  • Configurable Text for Email/Phone In-Use Pop-Up (Next Gen App)

    You can now configure the messaging for the email or phone number in-use pop-up during registration. The text, previously hardcoded, is available as a new parameter so you can customize instructions or warnings based on your requirements. This change applies specifically to the pop-up message that appears when a user attempts to register with an email or phone number already associated with an existing account.

  • Expiring Points Display in Dropdown (Next Gen App)

    Loyalty points with assigned expiration dates now appear in the expiring points dropdown view. You can see the specific points and their expiration dates listed in the dropdown, alongside their presence in your main account balance. This matches the display format of reward items with expiration dates and helps you track which points are set to expire.

  • Feedback Section Visibility Respects Online Ordering Settings (Next Gen App)

    The Feedback section in the Order Placed screen now follows your online ordering configuration, automatically showing or hiding the section based on whether guest feedback collection is enabled or disabled in your store settings. Any values within the Feedback section are also governed by these settings.

  • Updated Header Banner in Embedded OXB (Next Gen App)

    The header banner from the mobile app is no longer displayed in the embedded OXB experience. You now only see the built-in OXB navbar, ensuring all content remains accessible without unnecessary duplication or extra space at the top.

  • Optimized Order Loading on Locations Page (Next Gen App)

    The locations page now loads only a limited number of your most recent orders to determine your last ordered location, instead of retrieving your entire order history. This reduces page load time for users with a large number of orders. The order history page continues to display all orders but now supports pagination, allowing you to load additional orders incrementally as needed.

  • Favorite Store Multi-Select in Image Component (Next Gen App)

    The Favorite Store filter in the Image Component now supports selecting multiple stores instead of just one. When configuring an image, you can choose several locations from the Favorite Store dropdown. The image will be shown to users only if their favorite store matches any of the selected stores. If a user's favorite store is not among your selected locations, the image will not be displayed for them.

  • Image Carousel Automatic Rotation with Custom Interval (Next Gen App)

    The image carousel now rotates images automatically based on a customizable time interval, removing the need for manual swiping. You can adjust this interval to your preference. Automatic rotation only occurs when there is more than one applicable image in the carousel.


Updates & Fixes

Gift

  • Stored Value Store Activity Detail Report Loading Issue

    You can now successfully run the Stored Value Store Activity Detail Report for extended date ranges without the report stalling or failing to load. Previous issues where the report would remain stuck at initial loading steps have been resolved.

  • Sender Identifier Updates for eGift Orders

    When you change the sender email on the Web Order lookup page, the sender identifier now updates automatically on all associated web sale order items. This ensures that eGift emails are sent to the correct, most recent sender email address.

  • Card Number Input Field Interaction Fixed on eGift Checkout

    The credit card number input on the eGift purchase page now responds to clicks across the entire field. You can place your cursor and type in any area of the card number input, regardless of country selection, without encountering blocked or unresponsive sections.

Messaging

  • Improved Campaign Details Page Performance for Large Campaigns

    The Campaign Details page now loads less data when viewing campaigns that have hundreds or thousands of occurrences. Instead of loading all campaign occurrences at once, the page fetches a more limited dataset to reduce memory usage and prevent performance issues when opening multiple campaigns in several browser tabs simultaneously.

Mobile

  • Location Filter Metric Value Adjustment (Next Gen App)

    The location filter pop-up no longer causes a decrease to the default metric value when you select Apply or Cancel. The default metric value now remains unchanged after these actions.

  • Curbside Call Store Button Uses O&D General Settings Phone Number (Next Gen App)

    When you are completing a Curbside pickup order, the Call Store button now uses the phone number from the General Settings in Order and Delivery instead of the number from the PXS store list. This change applies to both the Order Placed and Order Summary screens, ensuring that calls are directed to the number set in Online Ordering General Settings.

  • Consistent Item Component Display Across Online and App (Next Gen App)

    Items now display the same set of components across both the online platform and the app.

  • Fix for Android Navigation Bar Overlap (Next Gen App)

    On Galaxy Z Fold7 devices running Android 16, the system navigation bar no longer overlaps the app’s bottom navigation. The layout now properly accommodates the device’s navigation bar, preserving visibility and functionality of all bottom navigation elements.

Release Notes: January 27


Updates & Fixes

Online Ordering

  • Enterprise Settings Now Apply Immediately

    Enterprise settings changes now appear instantly in the menu without requiring an Override toggle.

  • Category-Level Coupon Size Selection Restriction

    When setting a coupon for a menu category, only the “Any Size” option can be selected.

  • Improved Mareketplace Management Order Handling for 'Other Closed Times'

    Marketplace Management orders are now accepted if their due times fall after a restaurant's designated 'other closed times'.

Release Notes: January 20


New Features

Online Ordering

  • Microdeposit Verification Display for Merchant Third-Party Delivery

    Microdeposit verification now displays correctly when updating bank account details for third-party delivery merchants.

  • Order Due Date Edits and POS Scheduling Fixes

    Editing the due date on a catering order now reliably updates POS send times and order status.

  • Improved Order Handling on Tablet

    High volumes of incoming orders no longer interrupt receipt printing or interfere with order scrolling.

Release Notes: January 13


New Features

Online Ordering

  • Square POS: Support for Untaxed Delivery Fees

    You can now configure the system to exempt delivery fees from tax calculations when processing orders. If delivery fees are set to not be taxed within your Square settings, orders will proceed without errors or failures related to untaxed delivery charges.

  • Support for Password-Protected Certificates in Speedline Integration

    You can now configure the Speedline integration using password-protected client certificates in addition to previously supported certificate methods. When setting up a connection, simply provide the certificate file along with its password, and the integration will handle decryption and authentication without requiring certificate password removal.


Updates & Fixes

Online Ordering

  • Toast Catering Orders – New Payment Authorization Timing

    Toast catering orders now create a fresh payment authorization immediately before POS submission, preventing expiration issues.

  • Improved Handling of Large ezCater Orders to POS

    Orders exceeding 150 items from ezCater now submit to POS without repeated delays or failures.

  • OO Coupons Now Discount Correctly After Whole Check Reward Logic Changes

    OO Coupons will now apply discounts properly when combined with whole check rewards in Storepoint.

  • Floating Point Rounding in Cross-Sell Report Summaries

    Summary fields in cross-sell reports now display numbers rounded to two decimal places.

  • Store-Level Out of Stock Item Handling

    Marking menu items as out of stock at a specific store now prevents online ordering for that location.

  • Negative Open Item Markup Handling for Toast Orders

    When processing markup, open items on Toast orders will no longer be assigned negative amounts.

  • Gift Card Payments at Catering Locations

    Gift Card payment errors at catering locations have been resolved; orders can now be processed successfully.

  • Apple Pay Refunds Resolved

    You can now process refunds for Apple Pay orders without cost calculation disagreements or errors.

  • Support for Toast Catering Dining Type

    Catering dining type options from Toast now appear in the setup flow for catering stores.

  • Menu Selection Usability in Toast Enterprise Configuration

    You can now select menus for any site in Toast Enterprise Configuration, regardless of scroll position.

  • Custom Feedback Question Reporting

    Custom Feedback Question responses now appear in the order details, Legacy Feedback report, and feedback email.

Release Notes: January 9


New Features

Loyalty

  • SMS One Time Password API Updates for Mobile App

    Introduced API endpoints to support SMS-based One-Time Password authentication for mobile applications. This feature enables users to receive verification codes via SMS for secure authentication when logging into mobile apps.


Updates & Fixes

Loyalty

  • Quantity Field Logic for Account Filter

    Modified how the "Purchased Category" and "Purchased Item" account filters consider quantity values. This change corrects how matching accounts are populated when using these filter conditions, providing more accurate quantity-based filtering for campaign targeting.

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