What you'll achieve
Enroll at POS lets your guests join your loyalty program by entering their phone number at checkout. You'll grow your loyalty membership automatically with every transaction, without changing how your cashiers work or asking guests to install an app.
Required conditions
Before you turn on Enroll at POS, make sure you have the following in place:
An active SMS short code, long code, or vanity code. If you need a new code, plan for one to three months for it to be provisioned.
A compatible POS system. Paytronix has pre-built integrations for Verifone Commander and Gilbarco Passport. NCR Radiant support is currently in certification. If you use a proprietary POS, your development team will need to build the integration.
A pin pad consent sticker. This covers your required disclosures at the register. Paytronix provides a template that includes your program name, message frequency, rates, STOP instructions, and your terms URL. The sticker satisfies TCPA and CTIA consent requirements, so no separate digital consent prompt is needed. STOP, HELP, and START requests are handled automatically, and all SMS messages are kept under 160 characters.
An active Paytronix Loyalty program. Enroll at POS is an add-on module for existing Paytronix Loyalty clients.
How guest enrollment works
Step 1: Guest enters their phone number
Your guest enters their phone number at the register or pump. The consent sticker on the pin pad prompts them, so your cashiers don't need to do anything differently. The guest's account is created at this step, and depending on your program configuration, they may be able to start earning points right away.
Step 2: Guest receives a text asking for a Yes reply
The guest receives one SMS message asking them to reply with Yes to opt in and complete registration.
Step 3: Account becomes registered and the reward fires
When the guest replies with a Yes their account status changes to registered and their welcome reward becomes available. At this point, the guest can redeem rewards and is opted in for SMS and email marketing.
Step 4: Optional profile completion
A second text message shares an app sign-in link. The guest can use this to complete their full profile in the app using their phone number. The system recognizes the POS account and the guest can then complete their profile. This step is optional and isn't required for the guest to earn points, redeem rewards, or receive marketing.
How is Enroll at POS priced?
Enroll at POS is priced at $25 per store per month. Flat per-store pricing. No transaction surcharges. A one-time setup fee may apply based on POS type and scope. To get started, contact support.