Loyalty Reward Redemption Detail

If you do not see this report in your Report Center, you do not currently have permission to run it. If you feel that this report could be useful for you, but it doesn’t appear on your list, please contact your user administrator for assistance.

IS THIS REPORT RIGHT FOR ME?

Uses

* Shows all transactions where a reward was redeemed from a reward wallets.
* Each transaction has its own line, which includes card number.
* Can be run for multiple days, but is most useful when run for one day at a time or for one store.
* Redemptions from comp cards are included in this report.

Restrictions

Can only do one of the following:
* Run for 35 days for all stores.
* Run for unlimited days for one store.

SAMPLE OUTPUTS
All Tiers, All Campaigns

HOW DO I INTERPRET THIS REPORT?

Interpretation Summary

This report first lists store number, then store name. These columns are followed by the date/time that the transaction was completed, which can be either at the time of card swipe or at the time of check close, depending on the program setup. Next, the tiers of the card and Transaction Types are displayed. The reward wallet may be redeemed from by a wallets adjustment (through the web CSR interface) or through the regular processing of a rule at the POS. The Transaction Types column shows how the reward was redeemed from the card. “Accrual/Redemption” is a reward redeemed at the POS level, “Rule Adjustment” shows those redeemed through the web interface.

These are followed by information from the restaurant‘s POS system, including check number, terminal id and cashier id. Next are the reward wallets and the amount that was redeemed from them, then the balance after the transaction was completed. If the program has more than one reward wallet, there will be a column for each.

Column Name	Definition
Store Number	The Paytronix number for the store where the transaction took place
Store Name	The Paytronix name for the store where the transaction took place
Date	The date/time the transaction was completed
Card Number	The card (or account) number - this is a unique identifier but could appear multiple times for different transactions.
Tier	The Paytronix subsection of the card template (for a further discussion of card templates and tiers, click here)
Transaction Type	There are several Paytronix terms for different transactions, including Accrual/Redemption and Balance Inquiry. For a complete list, please click here.
Check No.	The number of the transaction - this corresponds to the check number at the restaurant‘s POS system
Terminal ID	The terminal where the transaction took place - this corresponds to the terminal ID from the restaurant‘s POS system
Cashier ID	The cashier who was logged into the terminal when the transaction took place
Wallet Label, Redeemed	The amount redeemed from the wallets listed above
Wallet Label, Balance	The balance of the wallets listed above after the transaction was completed

I LIKE IT, SO HOW DO I RUN THIS REPORT?

First enter the date range for which you’d like to run the report. The report can be run for unlimited days for one store or for up to 35 days for all stores.
- Quick Date: Here you can choose Yesterday, Today, the current month, or last month. If you have set up by your custom fiscal periods, you may also choose to run the report by fiscal period.
- Manual Date Entry: Here you can type in your desired date range or find the day by clicking on the calendar icon to the right.
Check the “All” box if you would like to include all stores. You can also enter a specific store code to see one store or select a store group from the drop down box.
Select the desired Tier from the drop down menu or leave “All” selected.
Select the desired Campaign Occurrence from the drop down menu or leave “All” selected.
Click Submit!

Note: This report is updated in real time.