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Loyalty Web Reward Redemptions Detail Report

This article describes how the Loyalty Web Redemptions Detail report can help you analyze your business. It also describes how to run the report itself

Updated over 2 months ago

If you do not see this report in your Report Center, you do not currently have permission to run it. If you feel that this report could be useful for you, but it doesn’t appear on your list, please contact your user administrator for assistance.

IS THIS REPORT RIGHT FOR ME?

Uses

* Shows all web redemption transactions where points are redeemed to “purchase” a reward.
* This report is useful for merchants running a Bankable Points loyalty program in order to fulfill web point redemption orders.
* Each transactions has its own line, which includes the card number.

Restrictions

* None.

SAMPLE OUTPUTS


Loyalty Web Reward Redemptions Detail Example - 2 Weeks

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HOW DO I INTERPRET THIS REPORT?

Interpretation Summary

This report is a listing of all the web point redemption transactions for rewards. This report first lists the date of the transaction, then the store number and store name (for this report, this will always be the “web” store). Next is the card number redeeming points for rewards, followed by the Card Templates and Tiers. The next nine columns contain the guest‘s contact information, as some of the rewards redeemed need to be mailed to the guest as part of the fulfillment process. These columns include the guest‘s name, mailing address, phone number, and email address. Next comes the order number (automatically generated when the points are redeemed), the points wallets name, the number of points redeemed to purchase the reward, the item code associated with the reward, the item purchased (name of the reward). Lastly, the enrollment store code and name of the guest‘s card is included.

Column Name

Definition

Transaction Date

The date and time the transaction took place

Store Number

The Paytronix number for the store where the card was redeemed (always “web” for this report)

Store Name

The Paytronix name for the store where the card was redeemed (always “web” for this report)

Card Number

The card (or account) number - this is a unique identifier but could appear multiple times for different transactions.

Card Template

The Paytronix name for the card type; for more information on card templates, please click here.

Tier

The Paytronix subsection of the card template; for a further discussion of card templates and tiers, click here.

First Name

The first name of the guest to whom the card is registered

Last Name

The last name of the guest to whom the card is registered

Address 1 and 2

The street mailing address of the guest to whom the card is registered

City

The city of the guest to whom the card is registered

State

The state of the guest to whom the card is registered

Zip Code

The zip code of the guest to whom the card is registered

Phone

The phone number of the guest to whom the card is registered

Email

The email address of the guest to whom the card is registered

Order Number

The automatically generated number for the order created through the redemption of points for a reward

Points Wallet

The name of the points wallet from which points were redeemed

Points Redeemed

The amount of points redeemed to purchase the item

Item Code

The code associated with the item purchased

Item Purchased

The description of the item purchased

Enroll Store Number

The Paytronix store code of where the card was activated

Enroll Store Name

The Paytronix store name of where the card was activated

I LIKE IT, SO HOW DO I RUN THIS REPORT?

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  1. First enter the date range for which you’d like to run the report.

    • Quick Date: Here you can choose Yesterday, Today, the current month, or last month. If you have set up by your custom fiscal periods, you may also choose to run the report by fiscal period.

    • Manual Date Entry: Here you can type in your desired date range or find the day by clicking on the calendar icon to the right.

  2. Check the “All” box if you would like to include all stores. You can also enter a specific store code to see one store or select a store group from the drop down box.

  3. Select the desired tiers from the drop down menu or leave “All” selected.

  4. Select the desired Campaign Occurrence from the drop down menu or leave “All” selected.

  5. Click Submit!

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