Loyalty Web Reward Redemptions Summary

Overview

If you do not see this report in your Report Center, you do not currently have permission to run it. If you feel that this report could be useful for you, but it doesn’t appear on your list, please contact your user administrator for assistance.

IS THIS REPORT RIGHT FOR ME?

Uses

* If you use a Bankable Points loyalty program, this report captures the summary version of point redemption in exchange for rewards.

Restrictions

* None

SAMPLE OUTPUTS
Loyalty Web Redemptions Summary Example - One Month for All Tiers

HOW DO I INTERPRET THIS REPORT?

Interpretation Summary

The Web Reward Redemption Summary report shows rewards that were “purchased” by redeeming points for specific rewards. This report will NOT show any rewards redeemed at store locations. It only shows the rewards accrued when purchased using points through the “Reward Yourself” link that guests access from the guest home page.

The top portion of the report shows the item label, the number of these items “purchased” with points, and the total number of points redeemed to purchase these items.

The bottom section of the report shows the same information as above, but broken down into Card Templates and Tiers delineations. The store for these transactions will always be the “Website”. This information is then followed by the Card Template, Tier, the number of cards, the number orders (as more than one order can be done by a card, as points allow), the item label, the item count, the total number of points redeemed.

Column Name	Definition
Store Name	The Paytronix name for the store where the redemption transaction occurred.
Card Template	The Paytronix name for this type of card. For more information on Card Templates, read Card Templates.
Tier	The Paytronix subsection of Card Templates
# Cards	The number of individual cards that have a transaction of this type.
# Orders	The number of orders done.
Item Label	The name given to the reward for which the guest can redeem points.
Item Count	The total number of items for which points were redeemed.
Points Redeemed	The total number of points redeemed to “purchase” the rewards.

I LIKE IT, SO HOW DO I RUN THIS REPORT?

First enter the date range for which you’d like to run the report.
- Quick Date: Here you can choose Yesterday, Today, the current month, or last month. If you have set up by your custom fiscal periods, you may also choose to run the report by fiscal period.
- Manual Date Entry: Here you can type in your desired date range or find the day by clicking on the calendar icon to the right.
Check the “All” box if you would like to include all stores. You can also enter a specific store code to see one store or select a store group from the drop down box.
Select the desired Tier from the drop down menu or leave “All” selected.
Select the desired Campaign Occurrence from the drop down menu or leave “All” selected.
Click Submit!

Note: This report is not updated in real time; activity up to 45 minutes in the past may not be included.

Loyalty Web Reward Redemptions Detail Report

Loyalty Reward Redemption Summary

Loyalty Reward Accrual Summary

Loyalty Reward Redemption Detail

Stored Value Redemption Summary

Loyalty Web Reward Redemptions Summary