The details in this article are only applicable to legacy online ordering customers who do not use the Paytronix Client portal for access. This article is not relevant to the Paytronix Client Portal.
When attempting to log into your Paytronix Online Ordering account, you may receive the following message:
This could happen because:
Your email address has been entered incorrectly (or the wrong email address is being used).
Your password has been entered incorrectly.
If you can't log in:
First, try resetting your password via the Reset Password link on the login page. By entering and submitting your email address, you will receive an email with a password reset link
If you are still unable to log in, contact our support team at [email protected] and we'll be happy to assist. Be sure to provide your login email address and your full restaurant name