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What if I have a couple items with different options from the rest of the category?

Review our recommendations for when you have a couple items with different options from the rest of the online ordering menu category

Updated over 2 months ago

We all know that category-wide options for online menus are a huge time saver. We can create an option list in one place and have it populate for all items in that category. Works great for categories where they get a choice of side with each item or need to select their preferred salad dressing. But what about situations where there are 1 or 2 exceptions? What if all Sandwiches in the category have the same options for "Extras" but there are 2 items that have something slightly different?

Here is what we recommend for these situations:

1. Create the category-wide option

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2. Map the category-wide options (if using a POS integration)

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3. Go to one of the menu items that has a different list and click the Edit button

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4. Scroll down to the bottom of the page and click on "Advanced Information" right above the "Save Menu Item" button.

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5. New options will open up. Click that one that says "Exclude from Category-Wide Options"

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6. Make adjustments to the options for that particular item.

7. Click "Save Menu Item" button

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8. Make sure to map those new options for that item if using a POS integration.

Now if you make a change to the category-wide options, it will update all the other items in the category *except* the ones that you asked to be excluded. This way your changes to their option lists will not be overwritten.

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