Traffic to Paytronix servers is routed through Cloudflare, and certain regions may experience connection interruptions or denials.
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Traffic coming from outside the list of approved countries may experience a Error 1020 or Error 1020 "Access Denied" message. In this case, to potentially approve traffic from the location that received the error, please open a support case with the following information:
Cloudflare Ray ID
FQDN (fully qualified domain name)
The full URL if possible (ex: https://api.pxsweb.com/api/rest/19.2/guest/accountInformationById.json?merchantId=xxxx&accountId=yyyyyy&authentication=zzzz)
Once received, the Paytronix Security and Operations team will then review to determine if traffic can be whitelisted from this location.
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Below is the list of countries which are currently supported:
Anguilla
Antigua and Barbuda
Aruba
Australia
Bahamas
Belize
Bonaire
Brazil
British Virgin Islands (BVI)
Canada
Cayman Islands
Curaçao
Dominica
Dominican Republic
European Union
France
Germany
Grenada
Guadeloupe
Guam
Guyana
India
Ireland
Jamaica
Martinique
Mexico
Montserrat
Netherlands
New Zealand
Norway
Philippines
Puerto Rico
Saba
Saint Barthélemy (St. Barts)
Saint Kitts and Nevis
Saint Lucia
Saint Maarten (Dutch part)
Saint Martin
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Singapore
Sint Eustatius
Spain
Suriname
Turks and Caicos
U.S. Virgin Islands
United Kingdom
United States
