Stored Value Dormancy Detail | Paytronix Knowledge Base

Uses

* For merchants with Dormancy Fees configured. If Dormancy is not configured, there will be no values in the report output.
* Shows a listing of all dormancy transactions over the date range given.

Restrictions

* None

SAMPLE OUTPUTS

Dormancy Detail Example - All Stores

HOW DO I INTERPRET THIS REPORT?

Summary

Card Number is the first column in the report. This is followed by the card template (name) and the transaction date/time. Next comes the transaction type (for this report it will always be “Dormancy Fee”). This is then followed by the amount of the dormancy fee assessed to the Stored Value Wallet (the amount set up on the Dormancy Rule) and the Discount Fee amount. Then the Net Fee Amount. The store number and store name correspond to the enrollment store name and number. Last are the Enrollment Date and Account Status.

Note: For the Dormancy Feature to work in Paytronix, both a Dormancy Fee schedule and Dormancy Rule will need to be configured. The schedule determine when the dormancy rule operates (e.g., the first of the month at 9:00am). The Dormancy Rule determine what will happen (e.g., charge a dormancy fee of $2.00 for every card without any activity in the past 24 months). Merchants are responsible to ensuring that the dormancy fees they assess are in compliance with local/state laws.

Column Name	Definition
Card Number	The card (or account) number - this is a unique identifier but could appear multiple times for different transactions.
Card Template	The name of the card. Click here for more information on card templates.
Transaction Date/Time	The date and time the transaction took place.
Transaction Type	There are several Paytronix terms for different transactions, including Accrual/Redemption and Balance Inquiry. For a complete list, please click here.
Stored Value Fee Amount	The Dormancy Fee Amount assessed to the Stored Value wallet.
Discount Fee Amount	The Dormancy Fee amount assessed to the Discount Wallet.
Net Fee Amount	The Stored Value Fee amount less the Discount Fee amount.
Store Number	The Paytronix number for the store where the card was enrolled (activated).
Store Name	The Paytronix name for the store where the card was enrolled (activated).
Enrollment Date	Date the card was enrolled (activated).
Account Status	Status of the account linked to the card. This can be ACTIVE, SUSPENDED or TERMINATED. Click here for more information.

I LIKE IT, SO HOW DO I RUN THIS REPORT?

First enter the date range for which you’d like to run the report.
- Quick Date: Here you can choose Yesterday, Today, the current month, or last month. If you have set up by your custom fiscal periods, you may also choose to run the report by fiscal period.
- Manual Date Entry: Here you can type in your desired date range or find the day by clicking on the calendar icon to the right.
Check the “All” box if you would like to include all stores. You can also enter a specific store code to see one store or select a store group from the drop down box.
1. Select the desired card templates from the drop down menu or leave “All” selected.
Click Submit!

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